Frequently Asked Questions

What is OTT MANDU?

OTT MANDU is an online platform where customers in Nepal can explore digital subscriptions and premium services, including streaming platforms and AI tools. We aim to make purchasing digital services convenient with clear product information and customer support.

How can I buy a subscription from OTT MANDU?

Simply visit our website, choose your preferred subscription, check the price and validity, and place your order using the available payment methods. If you need help, contact our customer support before purchasing.

How long does it take to receive my subscription?

Delivery time depends on the product and activation method. Some orders may be processed quickly, while others may require additional verification or setup. We will provide the relevant delivery information when you place your order.

Which payment methods does OTT MANDU accept?

OTT MANDU accepts popular payment methods in Nepal, including eSewa, Khalti, Fonepay, and other available digital payment options. The currently supported payment methods will be displayed during checkout or confirmed by our customer support team.

Can I get a refund if my subscription does not work?

Refund eligibility depends on the product and the applicable refund policy. Please contact customer support if you experience an activation or access issue. Review the product-specific refund terms before ordering, as processed digital subscriptions may be non-refundable where the stated policy and applicable law allow.